Favorites Reviews

I made an order on the 2nd of the month, standard shipping is 3-5 business days, no weekends. They finally shipped it out on the 16th! I didn't spend the extra money for expedited shipping and they still charged me $17.99. Well, that ruins my wardrobe for vacation. They lost a customer forever!

My wife asked me to check the reviews on your company. After understanding your hate towards President Trump she agreed, yours is not a company that any good american should buy from. Sorry, good luck selling to half of the country.

They made an error with shipping wrong gift, couldn't track my mailing it back even when I sent pics of shipping label and now have not answered any questions about it or refunded my money after six months of emails. Buy at your own risk and aggravation would be my advice!

I placed an order on April 28th and received an email confirmation. A few days later I went to check the status and it said "customer canceled", which surprised me because I had not cancelled it and was expecting it to be shipped as a Mother's Day gift. I sent an inquiry on May 2nd. I did not get a reply until May 10th and it had no useful information, other than the order had been cancelled. I never received any notification that there was any problem with the order prior to the cancellation. I was not charged, but the amount was pending in my back account for about a week.

The pictures in the catalogue were beautiful. The items delivered were cheap ad poorly made. Very disappointed.

I purchased a pair of sneakers in January; they didn't arrive till March and were two full sizes too small. I returned them for exchange; I was billed yet again for the full amount on 4/12/2020 and still have no sneakers. I called customer service; the agent didn't speak English well and didn't understand what I was saying. "Nor" kept insisting the charge was actually a refund and it would be reflected on my account within a few days. Um, no. That's not how charges on accounts work. Not surprisingly, a supervisor was not available to help. Shoddy products, very poor customer service. I will never buy from this company again.

I suspect that they offer a big discount but when you take the discount you are signed up for their VIP membership. I guess read carefully, I would never have signed up for a vip membership, I don't order that much from their catalog. I do love some of the items they have.

Ordered 3 items, which looked GREAT in the catalog, but were NOT GREAT in reality. One item SMELLED SO BADLY, I had to quickly put it back in the plastic bag and SEAL IT! Item #2 was TOTALLY HUGE and Item #3 was made of CHEAP MATERIAL AND POORLY CONSTRUCTED. Returned Everything! Be aware that the Shipping & Handling Charge is SUPER HIGH and will not be refunded, plus they take their time in processing Returns. Customer Service is a Joke. BEWARE of this company. It's a SCAM. DON'T WASTE YOUR MONEY!

I called in on 2/1/2021 to order 4 tee shirts. I thought I'd give them another try. The person I talked to had an accent ( difficult to understand) and I asked her about their return policy if they didn't fit. She said something about a personal return and there was a return label on the invoice but it would cost me $7.95. I started to ask another question and she hung up on me. So, I would absolutely NOT recommend this company for any purchases. This is the second time this has happened to me.

I was not informed my item was backordered until after order was placed. So 2 months later they send it. Customers have to pay for returns. I WILL NEVER ORDER FROM THEM AGAIN.